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Practice information

Information about our practice is available on this website or at the surgery.

  1. An information sheet is available and contains:
    • names of the GP(s) working in our practice
    • names of any other staff providing clinical care
    • our practice address and telephone numbers
    • our consulting hours and arrangements for care outside our practice's normal opening hours including a contact telephone number
  2. The practice's policy for the management of patient health information is available (link)
  3. This website information is accurate and meets standards of the AMA code of ethics (link)

Informed patient decisions

The practice can provide information about the purpose, importance, benefits and risks associated with any proposed investigations, referrals or treatments to enable you to make informed decisions about your health.

  1. Our GP(s) can describe how they will inform you about the purpose, importance, benefits and risks of any proposed investigations, referrals or treatments
  2. Our GP(s) can provide leaflets, brochures or written information to support their explanation of the diagnosis and management of conditions when appropriate
  3. Our practice uses feedback to establish whether patients receive sufficient information about the purpose, importance, benefits and risks of any proposed investigations, referrals or treatments to enable them to make informed decisions about their health
  4. Our GP(s) can provide information about medicines and medicine safety

Interpreter services

Our practice has policies and procedures for communicating with patients who are not proficient in english.

  1. Our GP(s) can describe communicate with patients who do not speak english
  2. We have a list of contact numbers for interpreter services

Costs within our practice

The costs of care provided by our practice are available at the surgery,

  1. An information sheet is available and includes a description of fees
  2. Patients are informed of potential additional costs before treatments, investigations or procedures are performed
  3. We use patient feedback to establish whether patients of our practice are informed of costs before treatments, investigations, or procedures are performed by our practice in addition to the consultation.

Costs for referred services

Information is available to patients of the potential for costs when they are referred for investigation or a consultation with medical specialists, allied health professionals or other health services.

  1. Patients are advised of the potential for costs when they are referred for investigation, or for initial consultation with a medical specialist or allied health professional
  2. We use feedback to establish whether patients are advised of the potential for costs when they are referred for investigation or for initial consultation with a medical specialist or allied health professional
Last Updated ( Monday, 31 May 2010 09:13 )