Our practice has policies and procedures for communicating with patients who are not proficient in english. Interpreter services are available if necessary. Often, patients may be able to arrange for a family member or friend to attend with them and assist with communication.

Interpreter services: The doctors priority line This is a free telephone interpreting service which helps doctors to communicate with non-English speaking patients. The services is available for services claimable under medicare, delivered in private practice to non-English speakers who are Australian citizens or permanent residents. This service is available 24 hours a day, seven days a week. Telephone 1300 655 820

See: Doctor's free interpreting registration form ( 31KB PDF file)